This guidebook will help pharmacists transition from the preparation to the implementation phase. It provides a step-wise approach to conducting an MTM encounter. Components of this guidebook expand upon key concepts in the 2012 APhA publication, How to Start an MTM Practice: A Guidebook for Pharmacists, which focuses on the operational and business aspects of starting an MTM service. This guidebook assists pharmacists with the next steps, emphasizing the patient encounter, including patient recruitment and the comprehensive medication review. Following the process detailed will help to ensure a standardized, comprehensive approach to the delivery of MTM services.
· MTM Encounter Checklist
· Steps in patient recruitment
· Preparing for and conducting a comprehensive medication review
· Assessing and documenting the MTM encounter
· 10 appendices offer wealth of practical resources including sample MTM recruitment letter, marketing flyer, telephone script, and patient data collection form